Acceptable Use Policy

  1. Introduction

This Acceptable Use Policy (“Policy”) governs your use of The Super Prime (“TSP”, “we”, “our”, “us”) website (“Site”). By accessing or using the Site, you agree to comply fully with this Policy. If you do not accept these terms, you must not use our Site.

The Site is operated by THESUPERPRIME LTD, a company registered in England and Wales (company number 16264126), with its registered office at 45 Albemarle Street, Mayfair, London W1S 4JL.

  1. Acceptable Use

You may use our Site to:

  • Access and view property listings and related content for personal, non-commercial purposes.
  • Use the interactive features on our website, such as the property enquiry form, our AI property search and newsletter sign-up, in line with this Policy.
  1. Unacceptable Use

You must not use our Site:

  • For any unlawful purposes or activities violating applicable laws or regulations.
  • For fraudulent activities or unauthorized financial transactions.
  • To upload, transmit, or distribute malicious software, including viruses, malware, worms, or trojans.
  • To collect or attempt to collect personal data from other users without their explicit consent.
  • For unauthorized automated data collection (scraping, spidering, crawling).
  • To misrepresent yourself or falsely claim affiliation or endorsement by TSP.
  • For activities that disrupt our services or impair other users’ experience.
  • To send false, spam or automated enquiries through our enquiry forms.
  • To misuse our AI property search, for example by entering personal data about other people, trying to make it produce harmful content, or sending automated or large volumes of searches.
  1. Interactive Services
  • Our interactive services include the property enquiry form, our AI property search and newsletter sign-up forms.
  • Enquiries are sent directly to the estate agent marketing the property. Please only send genuine enquiries.
  • Please do not include other people’s personal details in enquiries or searches.
  • TSP may block or remove any use of these services that breaks this Policy.
  1. Submission Standards

User submissions must adhere to the following standards:

  • Be accurate, lawful, and respectful.
  • Not contain defamatory, abusive, obscene, hateful, discriminatory, or misleading content.
  • Not infringe intellectual property rights, privacy, or confidentiality rights.
  • Not promote or endorse illegal or unauthorized activities.
  1. Linking and Framing

You may link to our Site if:

  • The link is fair, legal, and does not suggest an endorsement by TSP unless explicitly authorized.
  • You do not frame or embed content without explicit permission from TSP.
  1. Enforcement Actions

Violation of this Policy may result in actions including:

  • Issuing formal warnings.
  • Immediate suspension or termination of your access to the Site.
  • Removal of your submissions.
  • Disclosure of relevant information to law enforcement agencies.
  • Legal proceedings if deemed necessary.
  1. Reporting Violations

If you identify a violation or misuse of our Site, please report it immediately:

  • Email: compliance@thesuperprime.com
  • Address: 45 Albemarle Street, Mayfair, London, W1S 4JL
  1. Data and Security Standards

Users must not share personal data of others without consent. TSP implements appropriate measures to secure personal data submitted to our website. For further details, please refer to our Privacy Policy.

  1. Legal References

This Policy adheres to applicable laws, including but not limited to UK GDPR and intellectual property laws.

  1. Changes to this Policy

We may update this Policy periodically. Significant updates will be clearly communicated via our website or through direct communications.

  1. Contact Information

For questions or concerns regarding this Acceptable Use Policy, please contact:

  • Email: support@thesuperprime.com
  • Address: 45 Albemarle Street, Mayfair, London, W1S 4JL